After Sales Policy
After-sales Policy
Overview
- Overview
- Warranty Terms
- Return & Refund Policy
- Warranty Service
- Refurbished Products Policy
- Shipping Policy
- Order Cancellation Policy
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Overview
1. Overview
1.1 Purpose
This policy aims to enhance your after-sales service experience and standardize procedures to ensure efficient and high-quality support.
1.2 Applicable Customers
Applies to customers who purchased OUPES products through official Canada website channels.
- If other platforms or sellers offer differing policies, contact your point of purchase for warranty fulfillment;
1.3 CA After-Sales Contact
- Email: support@oupes.com (Sun. 6pm – Fri. 6pm EST)
- Online Support: ca.oupes.com (Sun. 6pm – Fri. 6pm EST)
- APP: Download
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Warranty Terms
-
Return & Refund Policy
-
Warranty Service
-
Refurbished Products Policy
-
Shipping Policy
-
Order Cancellation Policy
-
Interpretation Rights
*OUPES CA reserves the right of final interpretation of the above customers' after-sales policy.
This limited warranty policy only applies to OUPES's products purchased in the Canada.
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